Return & Refund Policy

Return & Refund Policy

Last updated: June 2026

Eligible for Return

  • Unopened rolls within 30 days
  • Defective products — report within 14 days
  • Wrong item — free exchange

Not Eligible

  • Opened/partially used rolls
  • Installation-damaged products
  • Past 30-day window
  • Custom/special orders

Refunds

Approved refunds processed within 5-7 business days. Return shipping is buyer responsibility unless our error.

Damage Claims

If package arrives damaged: photograph immediately, keep packaging, contact us within 48 hours with photos + order number.