Return & Refund Policy
Return & Refund Policy
Last updated: June 2026
Eligible for Return
- Unopened rolls within 30 days
- Defective products — report within 14 days
- Wrong item — free exchange
Not Eligible
- Opened/partially used rolls
- Installation-damaged products
- Past 30-day window
- Custom/special orders
Refunds
Approved refunds processed within 5-7 business days. Return shipping is buyer responsibility unless our error.
Damage Claims
If package arrives damaged: photograph immediately, keep packaging, contact us within 48 hours with photos + order number.